Showing the preview purchase invoice in ESE for IIR user takes too long

Keywords: Exact Globe Synergy Enterprise IIR IFR Incoming Invoice Register Inkomend Factuurregister Factuur register

Case:
Showing the preview purchase invoice in ESE for IIR user takes too long
Tonen preview inkoopfactuur in ESE voor IIR user duurt heel erg lang

Check the backoffice connection. It might not be completed, or contains (partly) wrong data.
The information needed from Globe cannot be reached, a time out error will occur.
So check System/Set up/Backoffice connection and check the Division. Is the application-server filled in correctly? Did you fill the IP adress from the SQL server including the instance (as: IP adress\Instance)?